Build it vs Buy it: How to digitise your operations?

In an ideal world, we’d all run our operations on perfectly tailored software that “just works.” In reality, every option has drawbacks.

We see two main approaches: off-the-shelf solutions or homemade custom software (often hacked together by the resident IT whizz or a resourceful grad). Off-the-shelf can be great for moving fast with polished, sustainable tech but it may cost more over time and often lacks the flexibility to match your exact processes.

By contrast, in-house custom software can be cheaper to run, fits your workflow perfectly, and hard-codes your unique ways of working. Yet if your chosen expert leaves, or if your process evolves, you might be left with a clunky dinosaur no one knows how to update.

There’s a third way that we think offers a way past some of these problems custom software developed and maintained for you by professional developers who understand manufacturing. Yes, it comes with upfront costs, but you’re not locked into endless subscription fees, and you gain the ability to host it on-premises or in the cloud. Most importantly, you get professional developers who understand your industry and build solutions precisely for your needs.

Do you have an internal development powerhouse or a single busy IT hero? If the latter, you may lean towards a partner for support and maintenance.

2. Weigh Business Requirements

Is an off-the-shelf solution “good enough,” or are your processes so bespoke that you’d benefit from a fully custom build? Remember the upkeep involved.
3. Think Long-Term
If you’re plannng major changes, scaling up, launching new product lines, adopting new tech, choose an option that can pivot easily.

Choosing the right software isn't about choosing between in-house and outsourced development. It's about finding the solution that best fits your operational needs and allows you to remain agile as you grow. Sometimes, that means building your own internal team. Other times, it means partnering with experienced developers who understand your industry and can help you focus on what you do best: manufacturing.

Want to discuss what the right route is for your team? Get in touch for a free consultation about your specific challenges.